Careers at Honu
Honu Services delivers efficiency to small businesses through an array of enterprise operational support. We have dedicated teams to provide expertise in several key areas vital to a growing business as well as strategic development to foster long term success.
Honu Services is always seeking outstanding people to join our team.
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Location
US-HI-Kailua
ID
2025-1819
Must be able to work PST/HST time zones.
The Technical Operations Level 1 role serves as the first point of contact for IT support, handling incoming technical issues, troubleshooting various IT problems related to hardware, software, and networking. The Technical Operations Level 1 role will perform maintenance and optimization of IT systems and escalate complex issues as needed. This role requires strong customer service skills and has a proactive approach to problem-solving and demonstrates expertise in IT service management.
Key skills and knowledge:
Incident Management
- Provide first-level technical support for IT-related issues.
- Monitor and respond to service...
- Category
- Information Technology
- Clearance Level
- Confidential
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